Frequently asked questions

About Sayso

What is Sayso? / How does it work?

Sayso is a 30-second solution to creating premium craft cocktails.

Sayso comes in a convenient stick pack format. Combine water and spirits (omit spirits for a mocktail), pour, stir, and enjoy.

Can I make a pitcher with SAYSO?

Yes! We recommend using all 8 sticks, and then multiply the liquid ratio by 8. For example with our margaritas, if you are making a cocktail pitcher, use 12 oz of spirits and 24 oz of water. To make a non-alcoholic pitcher, use 36 oz of water.

What makes Sayso different?

Sayso is creating a new category in the beverage space. 

Traditional ready-to-drink mixers taste artificial and are super high in sugar. Cocktail kits are labor intensive. Most dry infusions take 24-48 hours to make. 

Sayso is all-natural, delicious, and ready in seconds.

Is there any alcohol in Sayso?

No, there's no alcohol in Sayso. We ask customers to add water and spirits themselves to make a cocktail. For a mocktail, omit the spirits and add some extra water or club soda.

Can I travel with Sayso?

Yes! Sayso is perfect for when you're on the go. Bring it with you on a plane, to the beach, camping, or wherever you please!

Does Sayso have any certifications?

Sayso is a certified women-owned business, through WBENC :)

All of our stick packs are made with gluten-free and non-gmo ingredients, but we are not yet certified.

If certain certifications are important to you, please reach out and let us know.

Does Sayso expire?

SAYSO is shelf stable with a shelf-life of 24 months from manufacturing. All of our products will be labeled with a best by date. All of our sticks are individually wrapped.

Does Sayso contain caffeine?

All SAYSO products are caffeine free with the exception of the Espresso Martini that contains 50mg of caffeine per stick. One cup of coffee contains 95mg of caffeine, so we are approximately half!

Ordering

Do you offer a subscription?

Yes! You can subscribe to receive Sayso monthly with a 15% discount. On each product page, you will see the option to subscribe and save. All subscription orders also have free shipping.

Can I send Sayso as a gift?

Of course. You can send the order directly to the recipient and include a gift note during checkout.

Do you offer gift cards?

We do. Click here.

I forgot to apply a promo code to my order. Can you help?

Unfortunately, we cannot retroactively apply any promotions or sales once an order has been placed. If you’re trying to place an order and a code is not working for you, please email us at hello@drinksayso.com with Order Help as the subject.

Shipping / Returns

Do you offer returns/exchanges?

We accept returns for 14 days within receipt of product, for unopened Sayso pouches.

If you received a pouch of Sayso as a gift and would like to exchange it for a different flavor, we accept exchanges for 14 days within date of receipt for unopened pouches.

To process your return, email us at hello@drinksayso.com, and we will send you a return shipping label.

When will my order ship?

Orders typically ship out within 1 business day, and are expected to arrive on average in 3-5 business days.

I made a mistake on my delivery address. Can I change it?

Mistakes happen! Email us at hello@drinksayso.com with the subject Order Mistake. We will do our best to get this updated. Unfortunately, if your order has shipped, we won’t be able to ship a new order out unless you place another order. Going forward, please double-check your shipping address especially if you have third-party accounts (ex: Apple Pay) that auto-populate your information. Thanks!

My package says delivered but I didn’t receive it… what should I do?

Once a package leaves our warehouse, it is in the hands of the shipping provider. Please contact the respective shipper (USPS, UPS) and file a claim.